When you click a hyperlink that references a file on your local computer or on your local network, you may receive an error message. This error message varies, depending on the program that you are using.
For example, you may receive the following error message when you click a link to a help topic in the Help and Support Center:
The page cannot be displayed.
Cannot find server or DNS Error
This problem occurs if the URL for the hyperlink includes “%20” instead of a character space.
For example, this problem occurs when you click a link that uses the following HTML code:
This link does not work.
Note: This URL refers to a Test.htm file in your Program Files folder.
This issue occurs because of a change that was made in Microsoft Windows XP Service Pack 2 (SP2) regarding the way that file protocol links are handled…
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