In many ways, Wal-Mart has once again shown that they still don’t completely understand their online business. Sad perhaps, but watching them trying to sell PC parts to the uninterested masses ought to be interesting at the very least?
When Wal-Mart moves into any new area, it spreads fear into the hearts of retailers, who see any move by the $312 billion store chain as inherently dangerous.
But Wal-Mart’s recent effort to move more aggressively into the computer business is unlikely to merit panic. It will still cause a lot of it, but it won’t be merited.
Wal-Mart’s computer move is initially playing itself out in two customized ways: selling computer parts, so that customers can purchase CPUs, monitors and keyboards and create their own desktop; and selling assembled computers that do not have any operating systems.
The second move would have been more compelling if it were positioned as an altruistic humanistic position. Maybe an ad campaign that says something like, “Because of our immense respect for our customers, we could no longer bear to inflict a Microsoft OS on them. If they do it to themselves, we’ll sleep better. We prefer to torment our customers in other ways.”
Alas, the OS-less PCs are positioned for flexibility and cost-effectiveness. The risk to Wal-Mart is that some customers may not realize that they are buying PCs that won’t work without additional purchases. Source: ExtremeTech