5 Ways to Educate Users in IT

5 Ways to Educate Users in IT

This post is sponsored by the new Canon imageCLASS MF800 Series color printers, designed to help you get through IT. With features like a remote user interface (for control) and a 3.5″ color LCD touch screen (for efficiency), imageCLASS printers give your office the type of reliable output and efficiency you demand from your printer…

How to Keep Your Users from Asking Stupid Questions

How to Keep Your Users from Asking Stupid Questions

This post is sponsored by the new¬†Canon imageCLASS MF800 Series color printers, designed to help you get through IT. With features like a remote user interface (for control) and a 3.5″ color LCD touch screen (for efficiency), imageCLASS printers give your office the type of reliable output and efficiency you demand from your printer —…

Are You Too Old to Become Certified?

Are you too old to become certified? No, no, I don’t mean certifiable — that’s something completely different. (And, as Diana tells me every day, even I’m not too old to become certifiable — but I’m not crazy. As Dr. Sheldon Cooper says, “my mother had me tested.”) I’m talking about being certified in qualifications…

How to Quit Your Job with Class

If you want to quit your job, I certainly wouldn’t recommend an exit like JetBlue’s flight attendant a few years back. Although it rendered a lot of attention and definitely takes the prize for most dramatic exit, there are more appropriate ways to quit your job. No matter how dissatisfied you are with your job,…

Microsoft Management Summit is for “Hardcore Geeks”

Unless you’ve been living off the grid somewhere in Alabama the past few years, you’ve noticed that Microsoft has stepped up its advertising campaign in just about every aspect of digital media. According to Forbes, Microsoft’s advertising budget outpaced its sales in 2011, and though the financial news outlet may have overestimated the amount that…

Cubicle Etiquette: Getting the Word Out

Cubicle etiquette is something that everyone sharing space in an office — any office — should observe. Alas, one person’s “common sense” isn’t always as common as another might hope. Loretta McNeil writes: Hi, Chris. I’m currently temping in a large office space with dozens of other coworkers. It’s nice that we each have our…

Troubleshooting Electronics – and Life

There are several handy sayings and rules of thumb that experienced troubleshooters use to cut through whatever problem they’re trying to overcome. And while not all of them are specific to computers, they can usually be applied to computer-related troubleshooting tasks. Here are a few that might help nudge you in the right direction if…

How IT Administrators Disable USB Ports in Offices

Desktop computers equipped with open USB ports are a common sight among offices. Unlike earlier computers that needed to sport obscure ports or connectors designed for each specific hardware, today’s typical USB port allows workers to utilize a multi-use, universal embrasure for a variety of productive tasks such as printing, scanning, storage, and networking, among…