Infopackets Gazette reader Nick F. writes:

Dear Dennis,

I’ve been an avid reader of your newsletter for quite some
time. My question for you is with respect to a recent article
that dealt with problems reading DirectCD disks. The same
circumstances described in this article reminded me of a problem
I had a while ago when I backed up some files onto a CD-RW disk
prior to formatting my system.

After Windows was reinstalled and we reloaded all the
important software again, I found that I could not open the
CD-RW disk – even using the same program, same disk drive, that
had written it. Every time we inserted the disk, it asked us to
install a small file to enable reading of R/W CDs; we would do
so, and restart the machine, and then the same thing would
occur. We eventually had to give up and nothing ever came off
the disk.

My question was, do you know if there is any way to get this
data off the disk? Nobody else has been able to give us an
answer, not even the people who did the format of the computer
for us.

My response:
I think perhaps I may have a solution for you. Shortly after
writing the article concerning DirectCD, a number of users emailed
me and reported using a freeware program called ISOBuster to read
data off problematic CDs (including DirectCD disks).

With ISOBuster, you can go in and view previous session on the CD
and then extract the information to your hard drive. ISOBuster is
free.

ISOBuster

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