Today, Dan writes:

Hi my name is Paul and I have been having a problem I cant figure out. My family came in town and i installed my cousin’s Fuji Film software so that we could download her pictures. It installed a USB driver and a few programs to view, edit, etc.

When I tried using the programs they would just freeze. So, I uninstalled them. Now whenever I bring up “My Computer” it takes 30-60 seconds to load up. It has never done this before. It seems like its still trying to look for the camera. I’ve flashed the ROM, checked the ports, disabled all USB port drivers through the device manager and nothing worked. I have Windows XP Home Edition Service Pack 2. Asus K8V SE deluxe motherboard AMD 3700+ (2.4
ghz) and gig of ram. Built this comp myself and never had any problems.

Any suggestions would be greatly appreciated.

Wow, been there myself in the past, back in my Windows usage days. Well, if you have managed to uninstall the software, you might want to check your msconfig settings. If you are not familiar with msconfig, then I would immediately point you here for further assistance. Look for anything that does not belong, especially using “fuji” in the description. I’d write down any changes you make however, in case you try this as something stops working on you.

If you are simply not seeing anything out of the ordinary that is starting up within msconfig, I would consider using one of XP’s better features – System Restore. Never to be used in the event of a virus or other malware, because this issue came about from store bought software ‘left overs’, using System Restore to go back to a date before the software was installed might be useful. Before using this option however, be sure to read up on it here, first. Hope this helps!

Do you have an IT-related question? Perhaps you are just burnt out on writing on the walls with crayons? Whatever the comments may be, drop me a line, and you too can “Just Ask Matt!”

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[tags]system restore, Windows XP[/tags]