Symantec has announced they are working on updated drivers for Windows Vista after SP1 breaks their enterprise related software. Symantec indicates that both of their Endpoint Protection software and also for Network Access Control, updated drivers would be available in a couple of weeks. In a article about the problem it states:

One irate Windows user claiming to be Howard Terry, a researcher at Berkeley and Stanford universities, said that university professors and students were considering a class action lawsuit if Microsoft did not resolve this problem.

“This is a very serious matter — tell someone in charge that Stanford and… Berkeley professors and students will begin a class action lawsuit very soon if this SP1 update problem is not fixed for Vista [business] users asap,” wrote “drqc terry”. “What have you people done to this new OS…?”


Microsoft had not explained why it had released SP1 in the knowledge that it could break third-party drivers at the time of writing. However, a spokesperson for the company said that Microsoft would ultimately automatically push out updated drivers ahead of SP1 downloads.

“We’ve spent the last couple of months or so investigating the driver issues we shared back in February,” said Microsoft in an email. “Since then, we [have] identified a small set of device drivers that, if installed on a Windows Vista PC that is subsequently updated to SP1, may be problematic. We were pleased to find that many of the reports that caused our original concern were on pre-release builds of the service pack and were addressed by improvements made between the release candidate and final builds. Although many driver issues were addressed, there are a small number of issues around specific device drivers remaining.”

“We want our customers to have the best possible experience with Windows Vista SP1, so we have configured Windows Update to initially delay offering the service pack to PCs with these identified drivers until the issues are resolved,” said Microsoft.

“In order to deliver SP1 to these PCs, we worked with our partners to produce driver updates for the drivers that were reported to be problematic when updating to SP1. Updated drivers for the many of the issues found are available on Windows Update as ‘optional’ updates today. Ultimately, we will be using Windows Update to automatically deliver these updated drivers to PCs in advance of offering them SP1,” added the software giant.

As a reminder, check out Microsoft’s site to determine if your system is using any of the software or hardware that SP1 for Vista could break.

Comments welcome.

SP1 site is here.

Complete article is here.

[tags]windows, vista, sp1, update, drivers, software, hardware, broken, updates, enterprise, fix,  [/tags]