As has been previously reported, their appears to be a problem with some users of AMD chips are having after installing SP3 for Windows XP. It seems that this problem may be limited to OEM machines such as HP, who use an image to install the OS from the factory. Some of my fellow MVP’s have some suggestions on ways to try and repair the issues of rebooting or other problems that may have appeared after SP3 was installed.

On the fix it web site it states:

Last night WSUS deployed XP Service Pack 3 (SP3) to the sole remaining computer running XP that I have. This morning, I came down and was greeted with incessant reboots. The computer booted, apologized for not being able to boot properly, asked if I wanted to boot into safe mode, defaulted to normal boot, rebooted, and so on and so on. At this point, I want to clarify that the endless rebooting is not at all related to SP3 per se. The problem is that with some configurations, SP3 causes the computer to crash during boot, and Windows XP, by default, is set up to automatically reboot when it crashes. That is why you end up in the endless rebooting scenario.

There are many possible reasons why a computer may crash at boot time. SP3 seems to introduce two that are related to AMD-based computers, and, possibly, one or two more that appear to affect Intel-based computers. Which one it is impacts which work-around you use. At this point, the information is still trickling in. If you have a crash on boot problem that does not match what I describe below, and it happened as soon as you installed SP3, I’m sure others would like to know as well, including as much detail as you can give us.

I installed SP3 on my home brew AMD test box without a problem thus far. If you know of any other web sites with other fixes, please let us know.

Here is the complete diagnostics here.

Comments welcome.

[tags]amd, windows xp, sp3, upgrade, reboot, problem, hp, image, microsoft,  [/tags]