It might be a universal truth that every internet user wants speed. However, what you pay for, in terms of internet service, is often not what is received. The internet users in the United Kingdom are receiving some consumer information about their internet service:
“Customers will be better informed about the speed of their net connection under new rules.
The Ofcom-backed code of practice has won pledges from net firms to give more information about line speeds.
Net firms covering 95% of the UK’s broadband users have signed up to the voluntary scheme which comes into force on 5 December.”
link: Net speed rules come into force
It seems like a terrific policy to demonstrate to the customers that they indeed do receive the speed for which they contracted. It seems that it is a good policy for all internet providers to follow.
Catherine Forsythe