If this had happened here in the Western world, the mobile carrier would have had its phones ringing off the hook with angry subscribers. However, in the UAE, one mobile carrier appears to be getting away with it. Apparently the key is to dismiss the issue as a “misunderstanding” of sorts.
Personally, I would dump my mobile service immediately if I found out that I was being dealt what amounted to spyware onto my phone — BlackBerry or otherwise. There is just no excuse for this kind of thing. What’s interesting is that the spyware installed is developed by a US company that writes software designed specifically for law enforcement. Sort of makes one wonder why the UAE’s mobile carrier was passing this stuff around so willy-nilly in the first place?
At the end of the day, I think it is a safe bet that RIM dodged a bullet here as it very well could have been made out to be something that it had involvement in. Thankfully though, it appears to be something the rest of the world can roll their eyes at. Well, that, and thank their lucky stars we live in a world where this kind of blatant spying without cause is not tolerated.