It is being reported that the email that was sent in error containing customer information for some 1,300 customers, was not viewed by the Gmail user who received it. So after court orders, Google intervention and a lot of discussion on the Internet, this is finally being put to rest.
According to the latest article on the incident it stated that:
“Rocky Mountain Bank, working with Google (through court order), confirmed on Thursday of last week that the e-mail containing client information was never opened and has now been permanently destroyed by Google’s system,” Tina Martinez, general counsel for Rocky Mountain Capital, wrote in an e-mail response to questions.
“As a result, no customer data of any sort has been viewed or used by any inappropriate user during this data lapse,” Martinez wrote. “Rocky Mountain Bank acted to protect its customer’s confidential information. That objective was accomplished. The matter is now closed and the TRO (temporary restraining order) entered on September 23, 2009 is now vacated.”
Asked for comment, a Google spokesman said: “To protect the privacy of our users, we do not comment on their use of Google services.”
When one looks at this from the outside it makes sense that the user would not open the attachment. First of all we all know that we should not open attachments from sources we are not familiar with. Next the name of the bank would make me suspicious. ‘Rocky Mountain Bank’ is not a name I am familiar with so I doubt I would open anything from them unless I was expecting it to arrive in my inbox.
This has turned out to be a none event.