Q: How do I know if an email file attachment is dangerous or not? — Samuel
A: This is one of those questions that has an answer that’s a moving target, mainly because the tactics used by those with malicious intent constantly changes.
In general, you should consider all file attachments to be dangerous, but the reality is that on occasion, you may have someone send you a legitimate file via email.
The old advice of ‘never open a file attachment from someone that you don’t know’ is completely useless these days. The bad guys heard this advice being harped over and over again so they came up with a way to make it look like a file was being sent by someone you know.
These days, just about anyone that is fooled into opening a malicious file attachment becomes a virtual ‘Typhoid Mary’ because their infected computer will start silently sending out the infected emails to everyone in their address book.
The twist, however, is that these messages are sent with a ‘spoofed’ sender in the From: field that is randomly chosen from the infected computer’s address book.
The evil logic in the scheme is that by randomly choosing someone in your address book, it’s likely that others in the same address book will be acquainted and the recipient will assume that the file attachment is legitimate since it appears to be from someone they know.
To make things worse, if the recipient discovers that the message is tainted, they warn the purported sender that their computer is infected, when in fact it isn’t.
This spoofing technique makes it very difficult to figure out who actually sent the message and, more important, much more difficult to alert the infected party that they have been compromised.
There are some very big red flags that everyone should always be on the alert for when it comes to these types of messages.
The first is improper grammar or lots of misspelled words. Many of the hackers that operate in this world are in foreign countries and do their best to replicate the English dialect but, generally speaking (if you are watching for it), you can easily sniff out suspicious messages just by examining the subject or message body text.
As I said earlier, you should assume that all file attachments are dangerous, but there are some file types that absolutely should never be opened when sent via email (unless you have prior knowledge that the exact file name and type is being sent by a specific user).
If you ever see a file with the .EXE, .ZIP, .COM, .VBS. .JSE or .BAT extensions, you should never open them, regardless of who they supposedly came from.
While these are the most commonly used by scammers, there are plenty more file types that can allow malicious code to run in the background if you fall asleep and open them (Outlook blocks 89 different file types by default).
Equally as important, for those that are in the habit of sending file attachments, changing how you exchange legitimate information with your trusted circle will help reduce the confusion.
For instance, instead of sending pictures via email, post them on a public or private photo sharing site like flickr.com or shutterfly.com and send a simple message with an invitation to view the images online.
If you exchange a lot of documents, consider using Google Docs (free) as an online collaboration site which also eliminates the need to remember who has which version of a document or setup an account at box.net or drop.io as a private online file sharing system amongst your trusted circle.
If everyone stopped using email to send legitimate files, then we could all ignore anything that came via an email message forever (so please send this column to those in your life that send lots of files via email)!
Data Doctors Computer Services
Data Doctors Data Recovery Labs
Data Doctors Franchise Systems, Inc.
Weekly video tech contributor to CNN.com
Host of the award-winning “Computer Corner” radio show