This a.m. I viewed a commercial on the tube from Netzero, it which they are advertising a new DSL broadband service for only $9.95 a month. So I decided to do some investigation to see what this offer included, and also what limitations were in play.

The first stumbling block was that a landline must be installed at the residence where you want service. This is required to determine availability to sign up online. I don’t have a landline so I called Netzero customer service in which I encountered an automated system that again wanted a landline number to proceed. FWIW, you can get AT&T DSL service without having to have a landline service, of course you won’t see it being offered for $9.95 a month.

But is Netzero really offering DSL service for only $9.95 a month? Yes, but the offer is only for 6 months, after which it reverts to $22.95 a month. In the tiny print at the bottom of the Netzero web site is this:

* Introductory offers not available in all areas. Additional fees may apply including a network management surcharge of up to $2.95. Plans may require a commitment period; commitment periods may vary depending on service location. Discounted plans will revert to the then current rate after the discount period has ended. All plans require a one-time processing & handling fee of $29.95. Cancellation prior to the end of the commitment period may incur an early termination fee.

** Limited guarantee, applies only to first month of service. Refund limited to first month’s subscription fee and $29.95 processing & handling fee, must cancel within first 30 days of service to receive refund. Does not apply to registrations with free introductory periods. Guarantee available for limited time only.

I checked different landline numbers from family, associates and friends from around the country and found a wide variety of different options and that the introductory offer of $9.95 was not available everywhere. Also I did make contact with Netzero customer service and confirmed that you do need an existing landline to get Netzero DSL service.

Netzero also offers faster speeds of  3.0Mbps for $27.95 and also 6.0Mbps for $33.95.

Comments welcome

Source – Netzero