According to the latest test from the labs of Consumer Report, the testing magazine confirms that there is a reception problem. The magazine goes on to state further that no such problem exists with the iPhone 3 or any other smart phone it has tested. Consumer Reports also challenges the explanation from Apple that the bars on the iPhone 4 were showing two more bars than it should for the reception it was actually receiving. The bottom line: it appears that Apple may in fact be fibbing or fudging on the facts.
The WSJ article also states:
Consumer Reports tested three iPhone 4s and found that touching a spot on the left side of the phone can cause reception to “significantly degrade enough to cause you to lose your connection altogether if you’re in an area with a weak signal.”
“Due to this problem, we can’t recommend the iPhone 4,” the magazine said in a statement. The conclusion was an about-face for Consumer Reports, which said in a July 2 blog post that the new iPhone’s issues weren’t yet a reason to forgo buying the device.
The newest version of the iPhone is the first that the magazine has failed to recommend. Apple didn’t reply to a request for comment.
So how do you fix the problem?
Apple has recommended that customers put rubber protective sleeves, or “bumpers,” around the phone, a step that Consumer Reports also endorsed. The magazine also suggested covering the gap in the antenna with a piece of duct tape. “It may not be pretty, but it works,” the magazine said.
This does make one wonder just how well Apple tested the phone before putting it on the market. It also makes one wonder what Apple is hiding from public view about the true facts. A software update didn’t make any sense and appears to be nothing more than a smoke screen.