When you call technical support or for information about any company, the number you call really does matter. For the past few months I have written articles about my experience with Straight Talk. Yet when I have needed support from Straight Talk, I have found that either email support for a simple problem, or calling its corporate office, resulted in better customer service than calling the standard technical support phone number. FYI – the Straight Talk corporate phone number is 800-876-5753.
I also discovered that when you call DIRECTV, if you call 800-531-500 and press 0 0 quickly, you can usually cut down on your wait time. I received this tip from a DIRECTV representative when I called before. It seems to work, but like any tip, your mileage may vary.
So if you can stand listening to music for countless minutes on end, or just sit holding a phone to your ear, how do you find the best number to call?
My first step is to do a Google and find out what others are using. You would be surprised at how many recommendations you will find.
There is another trick you can try. When you are prompted to push a number, do nothing. Remember those old rotary phones? The system may be fooled into thinking you have an oldie but a goodie and connect you to a real person. Remember, your mileage will vary depending on which company or business you call.
Give GETHUMAN [link below] a try. This website has a listing of phone numbers for a wide assortment of companies and businesses that others have found useful. They even offer a listing of phone numbers for some elusive companies like Google and Facebook.
What tips do you have? Share your experiences with us.