This morning I received an email from Circuit City in which they were selling the following laptop computer. It was a Compaq Presario CQ62-219WM Notebook PC – Intel Celeron 900 2.2GHz, 2GB, 250GB HDD, DVDRW, 15.6″ Display, Windows 7 Home Premium and it was priced at $299 after rebates. In addition the sale was for only 72 hours and supplies were limited. But what caught my eye was a check mark and the statement ‘quality refurbished.’
I had to chuckle when I read the words ‘quality refurbished.’ Does this mean that plain old ‘refurbished’ computers were non-quality? I have always wondered, when we go to the grocery store or see a fruit or vegetable stand along the side of the road with a sign that states ‘fresh produce.’ would we think that this is better than rotten produce?
I took a look at the specifications for this ‘quality refurbished’ computer and this is a really lightweight system when it comes to horsepower. In an era when dual-core systems are standard, would one really be willing to buy a single core Celeron at 2.2 GHz?
I went over to Amazon and you can purchase a similar Compaq Presario with a different model # but with the same specifications new for $399. So buying a refurbished unit would save you about $100. That type of savings is in the range of about 25% off of retail for a semi-used product. I know that some people return computers for several reasons. One reason is that they discover the system does not meet their needs, or that they had problems with the system either with the software or hardware or they just didn’t like the computer for a variety of other reasons.
When the systems are returned to the company, they no longer can be sold as new so are re-boxed as refurbished units. The units are sold through companies like Circuit City, CompUSA, TigerDirect [all three of the companies are the same], or through other outlets at a discount. On this particular unit the warranty is for 90 days for parts and labor. Normally these units sold new are covered by a one year parts and labor warranty.
I build my desktop computers, so I never have to deal with any retailer. But when it comes to laptop computers I usually buy new only and have never purchased a refurbished laptop computer system. Since I have no personal experience buying a refurbished laptop computer, I want to ask the readers at Lockergnome some questions.
Do you buy new or refurbished? Why do you buy new or refurbished?
Share your experience with us.
PS Since I wrote this article I noticed that Amazon has priced the new Compaq laptop at $405.