Back on Sept. 6th I received a comment from Steve Hobberstad in which he described a problem he was having when he clicked on the links in the Lockergnome newsletter that Chris does. He stated:
Thanks for the heads-up, Ron, but do you know why I’m getting the browser message (paraphrasing) “This Web site wants to run… ‘QuickTimeCheck Scriptable Object’ add-on” when I come to this page? What’s different about this link from the other links I clicked on in today’s newsletter?
After doing some research I responded to Steve’s problem with the following:
First of all it is not the links nor the site that is causing this. The error message you are getting appears to have something to do with Quicktime itself. If you have this on your system, I would uninstall and try a reinstall.
From what I have read this AM, it appears that the Google AdSense ads may be triggering this message.
I hope this helps. Get back to me and let us know what you find. It should be interesting to see if we can solve this, since I am sure you are not the only one who is experiencing this problem.
Curious. Are you using IE 7 by any chance?
It seems that Steve is still having a problem which now prohibits him from leaving any comment on the Lockergnome site. In his email he sent me he stated:
Yes, I do have QuickTime on my system — and the Pro version, at that! I’m a little pissed with Apple, though: after taking Windows Secrets’ advice in their recent newsletter article “Media players more dangerous than Windows” and using Software Inspector to look for updates for everything from Flash Player to Adobe Reader to QuickTime, QT’s the only one you can’t update for free…or even (as a registered user) for a discount. Furthermore, the overwhelming majority of user reviews for the latest version are highly negative so I intend NOT to bite on that Apple.
1. The Windows Fanatics/Lockergnome newsletters are the only ones containing links which yield this result; and,
2. I’d swear it only began happening for those links after I’d already clicked on some of them WITHOUT that result earlier the same day (which is why I thought the link to your page was the only one doing it); i.e., it seems I’d clicked on several of the other links that morning WITHOUT receiving the pop-up/add-on message — then later that day when I clicked on your link I received it for the first time. After posting my first reply (above) I thought it was “just you”… but then, after RETURNING to some of the links I’d visited earlier that day, suddenly I was receiving the message for them, too.
Is there QT content on these Windows Fanatics webpages? — or are you saying that Google AdSense ads alone are the culprits? If the latter is the case that’d really suck: to have to install an add-on in order to view advertising content OR continue to be annoyed by this pop-up message…complete with beep.
Yes, BTW: I am running IE7. A vast improvement over 6, imho — for the fact that it defaults to saving pages in the .mht format instead of .htm …if not for the advanced security features as well.
I have my doubts that reinstallating QT would fix the problem since otherwise the application seems to be working okay. If Apple’s done something surreptitiously to require users to add on an add-on in order not to be annoyed by a recurring pop-up I suspect it’s buried in a registry entry that either wouldn’t get flushed by uninstalling the program or else would get added right back in the first time I visited one of these pages.
Thanks, Ron. Say hi to Jackie for me.
My first thought is this. We need to isolate the problem, which is easier said than done. I would recommend that Steve try another browser such as Firefox or Opera do see if he still has the same problem. If the problem doesn’t happen in one of these browsers, than a uninstall of QT Pro would be the next step. If there is a concern about registry entries being left behind I would use CCleaner just to clean the registry — nothing else. Make sure the Backup option in CCleaner is used and I would also make a Restore Point as well. Reinstall QT Pro and see what happens.
I could only find reference to QT having a problem with Google AdSense I personally have not experienced this problem myself.
Has anyone else encountered the same problem that Steve is having? If so, how did you correct it?
As always, comments are welcome. Lets see if we can help Steve with this.
[tags]google, adsense, quicktime, apple, pro[/tags]