Getting Ready To Send/Receive Email On Your BlackBerry Device (Part V)

The last step you need to complete is to configure the software so you are able to send and receive email messages and perform other tasks. Begin by opening the Desktop Manager. Click Start | Programs | BlackBerry | Desktop Manager. The first time the software starts, you will be prompted for credentials. Enter in the appropriate information and click OK.

Next you will need to generate encryption keys. Double click on Redirector Settings. From the Security tab, select Generate keys automatically and then click on the Generate button. Follow the onscreen instructions and click OK once the status has changed to Generated.
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Getting Ready To Send/Receive Email On Your BlackBerry Device (Part IV)

The BlackBerry Desktop Software is required to activate your handheld is wireless activation is not supported. This means you will have to install the software on your computer using the steps listed below. In order to install the software, you must be a member of the local Administrators group on the local computer. Since you are connecting to a corporate Exchange server, be sure the Integrate with enterprise email account is selected.

  1. Locate the BlackBerry Desktop Software on your computer. Double click the installation file.
  2. From the Welcome to the BlackBerry Desktop software dialog box, click Next.
  3. Use the drop down arrow to select your country or region. Click Next to continue.
  4. Review the License Agreement and click Yes.
  5. Type in your first and last name along with the name of your company. Click Next.
  6. When you are prompted to select one of the Email Integration Options, select Integrate with enterprise email account. Click Next to continue.
  7. When prompted to select an email system, click Microsoft Exchange (typically used with Microsoft Outlook clients). Click Next.
  8. Click Redirect email using the BlackBerry Enterprise Server. If a BlackBerry Enterprise Server was not installed, you would select the Redirect email using the BlackBerry Desktop Redirector option. Click Next.
  9. Choose a location for the installation files. Click Next.

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Getting Ready To Send/Receive Email On Your BlackBerry Device (Part III)

Once you have received your BlackBerry device, you need to contact your administrator or IT department for your wireless activation password. The password is set using the BlackBerry Manager and communicated to you using a secure method such as the telephone or email.

You should know that for security purposes, the activation password becomes invalid after five unsuccessful activation attempts. The activation password is also only valid for 48 hours. If not used within this timeframe, the password will automatically expire.

The next step is to launch the enterprise activation program on the BlackBerry device. From the home screen, click Options. From the list of options, locate and click Enterprise Activation. Beside the Email field type in your email address (such as [email protected]). Next to the Password field type in the activation password provided to you by the administrator.
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Getting Ready To Send/Receive Email On Your BlackBerry Device (Part II)

Before a user can begin sending and receiving email from their BlackBerry device, some configuration must be done on the server side of things. First, the Microsoft Exchange Extensions must be installed. You can accomplish this by selecting Install Microsoft Exchange Extensions from the BlackBerry Enterprise Server Setup program. Once this is complete, you will notice a BlackBerry tab added to the Properties dialog box for each user’s mailbox.

Next, you must launch the BlackBerry Enterprise Server Setup again to install the BlackBerry Enterprise Server Files. After you have installed the BES the rest is actually fairly simple. From the BES management console you just pick the Exchange user from the Global Address list and add them to the BES. Once that’s done, the user must pair the device with the BES. With BES 4.0 you can do it wirelessly, but prior to that it involves hooking the device up to the BlackBerry desktop software via a USB cable.
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Getting Ready To Send/Receive Email On Your BlackBerry Device (Part I)

BlackBerry devices are quickly growing in popularity for both business and personal use. It is a perfect way for individuals to stay connected with their Exchange email and calendar from any location that provides wireless network support. If a user has a mailbox on an Exchange server, messages can be relayed from the user’s mailbox to the BlackBerry device. When the BlackBerry is connected to your computer, any messages, contacts, and so on can be synchronized. A BlackBerry can also keep track of an Exchange calendar. Any new appointments in your Exchange calendar can be automatically sent to your BlackBerry device.

There are three methods of getting email to a BlackBerry device. The method you choose will depend upon factors such as cost and network configuration. The three methods include:
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